Are you encountering Alexa Echo Purple Light issue? Wondering, how to fix the purple Ring on Alexa? Don`t fret at all! You have landed at the right place. Here, in this article, we will provide you step by step instructions on how you can easily fix the Alexa Purple Ring Light issue. Let`s start!
Amazon has brought a revolution in the world of AI-based voice assistants with the release of Alexa. Alexa is built into various devices with which you can use, but Amazon Echo smart speakers are perfect for that. Amazon Echo is a smart device, that allows you to interact with it using your voice commands. There are various lights on the echo speaker that helps you understand the meaning and various notifications, message processes, and much more. With these lights, you can actually get a lot more information than you can see, so you have to understand everything about them. In this article, we will guide you regarding Alexa purple ring and how to fix it.
Why Is My Alexa Flashing Purple Light?| Reasons Behind it
There are different types of purple and violet lights on Amazon Echo speakers, which have different meanings. Therefore, you need to observe the patterns and behavior of light to know what each means and how you can fix it accordingly. The following are the most commonly displayed light patterns on Alexa:
- Constant Purple Ring: A constant purple ring indicates that your Alexa-enabled device is on does not disturb mode constantly.
Pulsing Violet Light: A pulsing violet light indicates that your system is having trouble with the Wi-Fi setup and is unable to connect to the Internet.
- Purple Flash: A purple flash on your echo speaker means that the Alexa-enabled device is put to Do Not Disturb mode.
Hence these are some reasons behind Alexa’s purple ring light issue. Now as we are familiar with the causes behind this issue let`s quickly jump to fix it with various troubleshooting methods.
Troubleshooting Solutions to Fix Alexa Purple Ring Light Issue
We will now share you some of the best troubleshooting solutions that will surely help you overcome the problem with the Alexa Purple Ring Light Issue. Let`s dig in!
- Check Your Internet Connection
Have you checked your internet connection? If not, check immediately. Alexa is designed to work with an active internet connection. To get the most out of your device, you need a Wi-Fi connection or a hotspot. You need to pay attention to the following details.
- Alexa device should be within the wireless range of the router
- Also, make sure that your device is not close to any source of interference such as baby monitors, Microwave ovens etc.
- Restart your Alexa device
Before you assume that your Alexa device is malfunctioning, just quickly reboot your echo device. Rebooting a device is often helpful in fixing various technical glitches and errors in your device. To do so,
- Unplug your Alexa device or the power adapter from the electrical outlet. Wait for a few minutes and then plug it back in.
- For Alexa devices with removable batteries, first, remove and then reinsert the batteries to restart the device.
- Update Your Echo Device:
In order for your Echo device to work normally, it is just that it should be updated to the latest software version. You can check if your device is updated to the latest firmware version by navigating to the Alexa app. If not, update your Alexa device by pressing the microphone/ mute button and wait for a few minutes till it gets updated.
- Turn off Do Not Disturb Mode.
The next vital step in fixing Alexa purple ring issue is by disabling the do not disturb mode in the Alexa app. There could be a possibility that you might have enabled this option. People like Do Not Disturb because it can snooze all alerts, including messages and calls or any other notifications. This is very useful if you do not want to lose focus during an important meeting or work. Or maybe you have some friends or relatives visiting you, and you don’t want Alexa to read sensitive information about your notifications or any messages regarding the delivery of the product that you`ve ordered. When Do Not Disturb mode is on, Alexa will flash purple light to give you a reminder for that. If you want to fix Alexa glowing purple ring and would like to receive calls and notifications again then disable the do not disturb mode by the above-given methods. There are two ways to do that:
- Just say, “Alexa, turn off Do Not Disturb Mode.”
- Or Navigate to the Alexa app on your mobile device or tablet
- Select the Devices option.
- Tap on Echo and Alexa
- Choose your echo speaker
- Click on Do not Disturb
- Toggle the button off
THE BOTTOM LINE
Hopefully, by following the above-mentioned troubleshooting solutions you will be able to Alexa purple ring light issue easily on your own. However, if the problem still persists we suggest contacting Alexa experts for more advanced troubleshooting solutions. Our team of experts is available round the clock throughout the year to assist you with any issue related to the Alexa device